I lost my hard drive and can't get my original game back.

MonicaMoon3

I got my game back, but all of my stuff is gone. Can anyone help me with this?

Yosca

Welcome to Soda Community @MonicaMoon3

I am sorry to hear this 😕 As boosters are items saved directly onto your device's memory, so that you can use them offline, reinstalling the game will unfortunately delete all of these items. If you lose any boosters that you have purchased please reach out to our Customer Care team using the 'Contact us' option directly from your device (this way support will have all the details needed to help). All you need to do is:

- Open the game app

- Tap on the? mark

- Tap on Purchase and Gold Bars

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

You can also find info in the Help Center:

https://community.king.com/en/blog/kb/articles/193-why-can-t-i-find-my-boosters

Yosca

Welcome to Soda Community @MonicaMoon3

I am sorry to hear this 😕 As boosters are items saved directly onto your device's memory, so that you can use them offline, reinstalling the game will unfortunately delete all of these items. If you lose any boosters that you have purchased please reach out to our Customer Care team using the 'Contact us' option directly from your device (this way support will have all the details needed to help). All you need to do is:

- Open the game app

- Tap on the? mark

- Tap on Purchase and Gold Bars

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

You can also find info in the Help Center:

https://community.king.com/en/blog/kb/articles/193-why-can-t-i-find-my-boosters