Connection error

NanT151 · April 25

I keep getting connection error..I have tried everything your FAQ tell me to do

Yosca · April 25

Welcome to Soda Community @NanT151

Sorry to hear this. Where do you see the connection error? When trying to claim rewards? If so, from which feature/event are you trying to claim the rewards from?

NanT151 · April 26

I am trying to get reward from sodalicous..it comes up every time I finish trying a level and tells me I will get reward next time I have connections

NanT151 · April 26

The message is I will get my rewards when I have a more stable connection…

Yosca · April 26

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3042298#Comment_3042298

Is the reward from Rescue Buddies or Kimmy’s Candy Hunt? Both items are being investigated by the Studio. It can be very helpful if you provide your Game ID in the relevant thread. ➡️ Here is how to find it.

Kimmy’s Candy Hunt reward issue

Missing Rescue Buddies reward issue

You can simply click on the green letters to get to the correct thread 😉

Sorry for the inconvenience.

emmyeve69 · April 26

I am having the same issue. Player ID # 13185302552

Connection error

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