Why won't secret door open when all levels complete?

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3068169#Comment_3068169

(thanks for the ping @Yosca)

Thanks for getting back to me. A fix for this issue is now planned in an upcoming version of Soda! It should be out later at the end of this month. Apologies for the troubles with this, but hopefully you can all enjoy the full experience of this test in June!

desiraeburr

I'm having the same problem with the door. I passed all the levels but it tells me to "pass all levels to open". Last level passed 14425. My app is up to date. What do I do?

bkny27

I’m having the same problem with the door. Two days ago I was able to play with no problems, now it tells me I have to pass all levels to open door. I’m on level 14605. What do I do? Btw my app is up to date.

Yosca

Hi there @bkny27

It's a known issue and the Game Studio is working on it.

We are sorry for the inconvenience.

deedee62

it is now the 6th of August & you have still not managed to resolve this issue. Surely if it’s been going on for over 3 months there must be something you can do to sort it out???

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3132541#Comment_3132541

They found more than one bug and more related issues, so we have to be patient

philncat

I am very frustrated with this mastery task . Obviously there are more levels but none appear after the door after completing all the tasks.