Why am I not getting what I paid for

Cynthia305

I bought today's special in Candy Crush Soda Saga was suppose to get 1 hour of boosters and I got nothing but the individual boosters. I didn't even get my 10 gold bars. It was the $1.99 special.. "

Lou_2002

You have to go through support for that question sorry I couldn't help

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/449695/why-am-i-not-getting-what-i-paid-for

Sorry to hear this @Cynthia305

Unfortunately the Community cannot handle purchase issues but King Player Support does! If you happen to play on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, Check 👉 HERE  how to find your Player ID

Good luck! 🍀