Why are all the Soda Crush games not working right?

Anita-19

I play 3 Candy Crush games every day, It takes a while to load and when it does, It is not the right level. I refresh the game and I loose one of the five times to play. Today it took 3 times to go to the right level and I could only play twice. Please help me.

Anita-19

Thank you.

Yosca

Hello @Anita-19

I’m sorry this is happening. Please visit the guides below how to get your progress back:

https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved

➡️ I can’t find my progress in the game

If you need to contact Player Support, learn more here:

https://community.king.com/en/blog/discussion/369393/how-to-contact-support-from-the-game-app-to-report-lost-progress-issues

Hope this helps 🙂