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I've been playing Soda Cards game. I've collected 5 Cards, but can't get further. I've collected all the green candies I need for card 6, but when I press claim nothing happens. Please help !!
Hi again @Teggles227 Yes, it could be that playing the game on multiple devices could be causing this problem. If you click on the link HERE (green word) you will be taken to the CM's Support thread where we would like more information from the players. Please visit that thread; we appreciate it if you would provide us with this information 🙏🏻
Hello @Teggles227 welcome to Soda Community
Sorry this is happening; I’m having the same issue. Do you play the game on more than 1 device? I reported it and the Studio is investigating it. Apparently that seems to be a cause of not being able to progress/claim rewards. You could contact Support, perhaps they have an update. You can contact them through your game:
Click the gear - click question mark - click technical issues - choose a topic and click “contact us”
Ok thanks Yosca. I'll leave things as they are.
Hi @Teggles227 No I don’t think you can solve the problem by doing that. I know the Studio is investigating this, and it is happening on different devices. I thought it was an Android thing but the Studio found out it’s on Apple devices too. I also reported it to King Support via my game (just as a player) and they had no other solution either, sorry 😕
Hello again Yosca. Regarding the Soda Cards and the possible multiple devices problem. Do you think if I were too log out of one of my devices , thus leaving me with only one, that would perhaps solve the problem. I wouldn't mind trying it to see. Have you heard of anyone else trying it ? Please let me know.
Sorry Yosca, I've realised I didn't answer your question. I guess I was so excited at getting a reply. In answer to the question - yes I do play CC Soda on more than 1 device , I play it on my phone and also on my Amazon Fire tablet. Is that what they're investigating as the cause of the problem do you think ?
Thank you so much Yosca. I've been trying for days to get this answered ! Please let me know if you hear anything.
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I passed levels but rocket was 0 ....why is that?? And when island will be fixed???
how to use stars to increase island
porque se queda colgado los anuncios y pierdes todo lo conseguido?
why is my bubblegum troll giving me promblems
Dear Players, Our team's aware of a current issue where your profile pictures will change on their own, and you're unable to revert them. Apologies for the troubles this may have caused. We're currently investigating the situation and will try to fix it as soon as possible. In the meantime, we ask and thank you for your…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
