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Hi, I had 12 gold bars and now have 3 gold bars. I lost 9 gold bars and I know I did not purchase anything.
hi dear welcome to our community
Please clean cache files of your device reboot your device and install updated version of the game from your Store. Your gold bars will be back. It happens with me and i tried this
if you have any purchased boosters please contact support area from your game directly. you can contact here also 👇
you may asked your game ID here to know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.
like this 👇
Hello @geaxc00 and a very warm welcome to our Sodalicious Community! Were these gold bars that you had purchased or that you had won and saved? If they were purchased - then player support may be able to help you, but if these were gold bars that you had won (for example winning the episode races), then the Studio would have no record of them and be unable to help restore them.
But hopefully they will reappear if you do a few simple steps, clear your cache, make sure you have the latest update of the game and then restart your device and wait at least 10-15 seconds and then see if your lost GB reappear.
Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is a guide to help you as you explore the various areas in the community!
Hi and welcome to the king community.
Its very unfortunate. Very sorry about that but you need to directly contact player support from your game application settings, purchases and goldbars and send them email. As they have your game data i hope they will take a positive action in your favour.
You may also use below link to contact player support.
Best of luck and have a lovely day ahead.
can you guess how you lost gold bars? Try log out and log in to see if they return.
Welcome to Sweet King Community! 👑
Contact us here and tell us what went wrong exactly and we’ll help you out. 😊
Here are some examples of possible sticky situations:
Don't worry! We can help you find the solution to your purchase issues. If you can't seem to solve it. Don't hesitate in contacting us here
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
New here? Sign in or create an account to join the fun.
Both of my Android phones show “Bakery – Starting Soon” in Candy Crush Soda Saga. The game is fully up to date and we are online, but the Bakery event does not start on either device. What is causing this issue? Is the event currently disabled or delayed on the server side?
Can someone tell me why I haven’t had bake-a-cake for 6 days now? I’ve updated, cleared the cache but still saying come back later.
Stuck on 18418. Middle bear will not advance to upper playing field. This a glitch or am I doing something wrong?
For the first time ever, since its inception, I do not have the bakery. (Did all the tricks) And now the yeti race just kicked me out, even though I've advanced every level. King really doesn't want me to play anymore lol😄😆
I lost my progress when transfering to a new device using the facebook method. I was on lvl18000 on my old device, i logged into facebook then checked facebook and saw it had connected. I then installed candy crush soda saga on new device, logged into facebook but it saved the new device progress of lvl1. I tried logging…
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
