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TECH SUPPORT

beltane
beltane Posts: 3

Level 1

Does anyone ever get a proper reply from tech support when they have a problem Or is it always the standard  COMPUTER GENRATED response of try these stepsEven after trying 4 times to tell them that we have already done all that prior to asking for help Or that I have at least 23g doewnload speed 4.8 gb ram and 150g memory available


Are there any humansin tech support????

Comments

  • AbhinavSargar
    AbhinavSargar Posts: 3,726

    What help you need ?

    We keep saying that because mostly Problems get solved due to it.

  • tratelqalam
    tratelqalam Posts: 2,615

    They always try to serve customers, so they always repeat the same questions often to get clarifications and make decisions about what they can do, but if they can not do anything, they stand idly by in the hope of improving the game and fortifying it against mistakes, and this is the advantage of presenting any problem to the support team, meaning if the problem recurs. Not more than ten or fifteen times they have to pay attention and work very hard to handle, otherwise the players will start to resent and withdraw

  • Bee859
    Bee859 Posts: 14

    Level 2

    Something seems to be wrong with level 5971. The points don’t seem like they are adding correctly. I can never get much over 100000 points but I need 575500 to pass it. I’ve tried all the tips but points still don’t add up.

  • Diamond_Lim
    Diamond_Lim Posts: 167,337

    Welcome to Sweet King Community! 👑

    This game's community is Candy Crush Soda Saga (not Candy Crush Saga) and will tagging @Lola_Pop move this thread to Candy Crush Support Community. 😊

    ** If you have any questions about this game, please ask a question here that they will help you faster on Candy Crush Support Community. **

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    🍭 Have a nice and safety day! Sugar Crush! 🍭

  • jill1960
    jill1960 Posts: 9

    Level 2

    edited September 2020

    The play screen has decided to have 2 backgrounds. The one I am playing is on 1/2 the screen and the other 1/2 is the previous screen. How do I get back to 1 screen?

    (Edit by CM: Personal Information)

  • Freddy_
    Freddy_ Posts: 68,477

    @jill1960 Hi and welcome, Could you please edit your email out of the post as this is your personnel information and could be open to abuse. You just need to click on cog wheel top right corner and click edit

    Thank you

  • stilshy73
    stilshy73 Posts: 1

    Level 1

    The game never thinks I have an internet connection, but I always do. Can we fix this? I’m missing out on some benefits.

    Thx!

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