Charged for purchase but game kept telling me there was as error

Question

So after that first failed purchase I tried 3 more times to purchase, using 1 tap prchase, but kept getting the same error message saying my prchase did not go through.  Howevet, I kept getting PayPal notifications that I had been charged.  I checked my credit card and sure enough I had 4 charges, one after another, for $3.24, each to Google..  But still no extra coins, etc  Can you either get me my 4 purchases or get my money back to paypal?

Jennifer Rayner

[Deleted User] · Accepted Answer

First try to log out and log back in to see if purchased items appear. If not , then please contact player support from your game app. They should be able to help you. But if you want fast result then I recommend you to contact google. They can credit your purchase.

So to recap...you have few options. Good Luck.

kiara_wael · Accepted Answer

https://community.king.com/en/candy-crush-soda-saga/discussion/312330/charged-for-purchase-but-game-kept-telling-me-there-was-as-error

Hi and Welcome to our Community

Sorry to hear that you have not received the items that were purchased. King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases here.