Welcome to the Candy Crush Soda Saga community!
Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
Paid for $8.99 special (75 bars 2 hour free play etc?
Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
Hi and Welcome to our Community
Sorry to hear that you have not received the items that were purchased. King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases here.
@LadiiDFaith Hi and welcome. Sorry to here you have not received your purchase. Please try checking the game is upto date and log out and restart your device, then log back in and see if your purchase activates.
If not please contact customer support from your game settings and explain your issue and they should help you
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
Hope this helps
Hi and welcome to the community.
Very sorry about your purchase issue. But community dont deal with purchase related issues as it involves your personal information. So please go to your gane settings and contact player support directly. They have your full purchase history and they will take action in your favour.
You may also contact them with below link.
You need your game id to do that.
Best of luck.😀
Hello there, first try to restart the game to see if the rewards appear. If not, you have to contact player support from your game app. They only one who can help with purchase. Good Luck!
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
