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Candy Town fail

Lisa_G-3
Lisa_G-3 Posts: 4

Level 1

Regarding candy town, I did not receive credit for opening a gumball in Mystery Machine! It is still showing I did not do it even though I did. What the heck???

Best Answers

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Answers

  • Freddy_
    Freddy_ Posts: 68,477
    edited October 2020

    @Lisa_G-3 Hi and welcome, Please try checking for a game update and also clear your cache if playing through a browser and log out and restart your device, then log back in and see if this solves your issue

    Foe any missing rewards please contact customer support form your game, just go to settings, help and send them an email

    Thank you

  • Lisa_G-3
    Lisa_G-3 Posts: 4

    Level 1

    I am actually using my iPhone. I logged out of CCSS, restarted my phone and logged back in.Nothing. Any other tips?

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Lisa_G-3 Hi only to contact support from your game to see if they can help you. The game has quite a few glitches at present which hopefully they are trying to rectify. you have done the standard troubleshooting tips this is really the only other option

    Hope this helps

  • Diamond_Lim
    Diamond_Lim Posts: 167,021

    Welcome to Sweet King Community! 👑

    You can click on "Contact Us" on bottom of the page then you ask a problem and send Game ID (How to find your Game ID) is better and faster that I hope they will help you but it taken longer.

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a sodalicious day! 🥤

  • Yosca
    Yosca Posts: 17,868
    Answer ✓
  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our beautiful community


    Please always do this first: Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache.

    Then you are on the safe side!!


    Good luck and have a nice weekend


    Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck



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  • Yosca
    Yosca Posts: 17,868
    Answer ✓

    Hello @Spinnifix I think it is a glitch. I noticed the same; I already mentioned it in the main thread. Also I’ve seen in another thread someone mentioned it. So I have reported it 😉

  • Spinnifix
    Spinnifix Posts: 25,430

    @Yosca

    I know it should only be a hint - tip. Not more!!

  • DieOmimi
    DieOmimi Posts: 41,689
    edited October 2020

    Very strange with some players. It worked for me. Is it because of the devices? I play on Andriod mobile, have the latest version and there it was right and I got a new task. However, only 10 points.

  • [Deleted User]
    [Deleted User] Posts: 5

    Level 2

    Yup gumball worked for me too, unfortunately unlike u i couldn't finish the building. Some of the quests sucked big time. But i think the reward by the end wasn't that great either. What do u think was the reward worth the effort towards the end??

Hey! Would you like to give us your opinion?