Welcome to the Candy Crush Soda Saga community!
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Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
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is the game not working today
Oh, I'm sorry it's not resolved yet.
Tell me, has it happened to you playing on King.com or with your Facebook account?
Did you log out and log in again?
Don't panic, it will be momentary. Your levels will return.
If you have already followed the steps indicated by Aijaziqbal, try playing a level, then exit the game and log in again This should fix your problem. If not, please come back here to continue with a solution
Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
Android
iOS
Kindle
Windows mobile
Computer
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
Hi dear
Very sorry about your progress issue. But as mentioned above please try to contact player support and they will look into your game and restore your progress.
@lpeterson Unfortunately if none of the above has worked the your only way of getting your levels restored is by contacting customer support and they will manually restore your levels. if you do this from your game they will have your game IDor use the contact us below but you will need your game ID
I played three levels and nothing yet. So sad never had this happen in any of my games.
@lpetersen225 Hi try playing a level and see if it syncs you to the server correctly and restores your levels.if this does not work please see post below for help with getting your levels restored
Hope this helps
I think somehow you got log out. Try logging back in. If still showing level 1 then try playing a level or two. Hopefully you will see the game sync. Good Luck!
All my levels are gone I was in the 2000’s somewhere and everything is gone. I sign in it acts like I never played been playing all these games along time. All my other games are fine
Hello Lisa, is it not able to play levels or buy stuff or both or something else?
No
Yes, I was playing it before I came here to post this.
Hi and welcome to the community.
The game is working perfectly. Are you facing any issues. Please try to log out, update your game application and restart your device and try again.
If you still have any issues please let us know so we can give you correct advice.
Thanks.
@lpetersen225 Hi and welcome, Yes the game is working, what device are you playing on and what is your problem as we need this information to be able to advise you better
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
