Welcome to the Candy Crush Soda Saga community!
Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
Yesterday 10/23 I bought a Sweet Offer but I didn't receive anything. Please help.
@Futsal100 .Hi and welcome.Sorry to here you have had a issue with your puchase , Unfortunately the community does not deal with purchases as it contains your personnel information
For any missing purchases
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
Hi and Welcome to our Community
Sorry to hear that you have not received the items that were purchased! King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases here.
First I recommend you to log out, turn off device, and log back in. Sometimes it takes awhile for the purchase items to show up. If you still don't see them, then follow the recommendations from @Marriam1 . Her advice is the best. 😁
Hi and welcome to the community.
Please follow the guidlines in the below link to settle down your purchase issue.
Thanks.
Hello @Futsal100 for incomplete purchases you need to contact player support from your game app. Go to settings in your game app> help centre > purchases and gold > contact us.
Good luck in getting your purchased gold bars/boosters back.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
