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Movie makes game crash
Answers
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It looks like you're having a similar issue. I know it's frustrating, so let's try to solve it now! @ipete 's point is important, so can you both please make sure you have enough free memory in your device? As he says, the game needs 2GB at least to work correctly. ☺️
Looking forward to your reply!
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Hi and Welcome to our Community
Make also sure that the app is updated and also your Android system is updated to latest available version, but at least Android 5 is required.
Check also that you have at least 2 GB of free memory on the device.
Have some Informations here
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@mariamack Hi and welcome, this issue is known and is currently being investigated but we have time frame for a fix for this at present
Please keep you game up to date and make sure you have 2gb of free space. if playing via an internet browser clear your cache and then sign out and restart your device . log back in and see if this solves your issue
If not you will have to be patient and hopefully a fix is found for this soon
Thank You
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Hello and welcome to our beautiful community
I passed it on and on Monday the CM will be back and have it checked. At the moment, please keep your game up to date. Check it after an update and clear the cache. Then you are on the safe side!!
Good luck
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