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Qualifers // Quarters // Semis // Finals

Home screen apps

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susie10
susie10 Posts: 2 Newbie
in Support
Screenshot_20211026-141711_Candy Crush Soda.jpg

The home screen events are not working on my game could you let me know what this could be please

Flag · Helpful Sweet 1Love Haha

Answers

  • susie10
    susie10 Posts: 2 Newbie
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    I mean there not showing up on my home screen

    Flag · Helpful Sweet Love Haha
  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator
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    Hi @susie10 and welcome to Soda communty 😀

    Let's see if they can be restored with troubleshooting first

    • check if your device has at least 2 GB of free momory space
    • check if your device and game are updated
    • log out - close game - clear cache (of soda app or history/cookies in your device) - turn your device off for a couple of minutes - turn it on - open game - log in - pass a level

    you might need to repeat these steps 3-4 times

    • also can you tell me if you play with Facebook or King account?

    Let me know if troubleshooting works, thanks

    Flag · Helpful Sweet Love Haha

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