FIXED ❌ Temporary Connection issue 11 January 2022!
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Welcome to the Community @Barb1957 and @Janev
As you can read in the announcement, it’s explained what to do if you have made a purchase:
Purchases!
If you made a purchase and didn't receive your purchase because of this connection issue, you should receive the items automatically when the incident is over.
In case your purchase does not get delivered, please request a refund or email our Player Support to get this corrected. Find more help on purchase issues and refunds HERE
You can click/tap on the green here 👆 in this post, and it will bring you to the right place 🤗