What's happening in Soda in May? 🐝🧸
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
Gold bars missing
Options
Answers
-
Hi guys, gold bars should never be missing. If you haven't seen them back yet then I'm going to ask you to please get your user ID # and write back here when you have it. Do not post it here but once you have it I can then tag the community manager to check your account.I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here: https://community.king.com/en/candy-crush-soda-saga/discussion/258887/newbies-this-message-is-for-you#latest
-
Hello @Ynkeecajun and welcome to Soda community
Is it possible someone else has access to your King account?
Community can't handle gold bars/ purchases issues as they contain sensitive information, but Player Support can.
To contact Player Support: open soda app - visit settings- click "?" Icon- visit "gold bars and purchases"- "why haven't I received my prize"- scroll down and click "contact us". Explain your problem and send.
If you don't play on mobile app then contact Support from here