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Answers
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Hello @baner and welcome to Soda community
I'm sorry to hear this, other players have reported it too 😥
There is an alternative solution but you would need to use a laptop/pc because the procedure doesn't work on Soda app nor mobile devices.
- visit king.com on your laptop/pc, go to "games" section and create a King account. Then go to your settings and link it to your Facebook account (follow these steps)
- After this you'll be able to enter your King account credentials and find all your progress from any Soda app on any device
Let me know if this helps
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Hello @GinnyS
I see. Would you mind providing more details?
- Did you use the same email address for the Facebook account and King account when you created a King account?
- Did you use a email address for your King account that is different from the email address used in FB account?
- Do you happen to play other King games beside Soda? If that's the case, did you use the same FB account for them as Soda? or did you use a different account for these other games?
What devices do you use to play Soda? (make and model)
Thank you!