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This is how my game looks. (photo)
Level 1
I have no 4 in a row, no team, I got a notification saying new reward in the bakery but I still see this.
Also no episode race. I restart my tablet and it is still like this. I have updated as well I really don't want to uninstall and reinstall because my daily log in will start at the beginning
Best Answer
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Hello @kaylightbear and welcome to Soda commmunity!
Thank you for providing a picture of the map1
Before resorting to reinstalling the app, let's try to understand what's the problem here š¤
Do you see any connection error messages in login area and store area of Soda app?
Do you use a King account to save your progress? If yes, then let's try all troubleshooting steps:
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*if you play on Android device, visit settings of device then: "apps"- "Candy Crush Soda Saga"- "Storage"- "Clear cache". Be careful not to click "clear data" which deletes your boosters
Let me know it it helps or not
Thanks!
Answers
-
Hello @kaylightbear and welcome to Soda commmunity!
Thank you for providing a picture of the map1
Before resorting to reinstalling the app, let's try to understand what's the problem here š¤
Do you see any connection error messages in login area and store area of Soda app?
Do you use a King account to save your progress? If yes, then let's try all troubleshooting steps:
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*if you play on Android device, visit settings of device then: "apps"- "Candy Crush Soda Saga"- "Storage"- "Clear cache". Be careful not to click "clear data" which deletes your boosters
Let me know it it helps or not
Thanks!
-
Hi @kaylightbear and @Pitty_Kitty
My game looks like that every time I start it.
So I scroll back to a level I know that I can finish, I play that level and then all the other stuff like bake a cake, four in a row, piggy bank etc show up
šš¹
