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Candy Crush Soda Saga not running in UAE

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Answers

  • digitaldiva
    digitaldiva Posts: 5

    Level 2

    Adding to this that I’m having the same issue of the red connection error. Started after I tried playing on my laptop then going back to my phone.

    device: iPhone 12 Pro Max iOS 15.5

    user ID: 1486995231

  • kiranknr
    kiranknr Posts: 8

    Level 2

    Well it's some day I wasn't been able to connect the game with my FB and now lost all the progress and when I try to login through FB it's showing like this


  • carisa123
    carisa123 Posts: 12

    Level 2

    edited August 2022

    Same problem here. 5 different devices, 3 Ipad and 2 Android. Tried everything. Emailed support but got ghosted after the auto reply. Only game that works is original CC Saga. Rest is all connection error, try again in a bit. Been four days now. Problem is definitely not on my side.


  • Yosca
    Yosca Posts: 17,870

    Thank you for sharing @digitaldiva What model of iPads and Android do you play on @carisa123 ?

    Can both of you tell me if you play with King or Facebook account? Using the game app or web browser?

  • wsoda
    wsoda Posts: 5

    Level 2

    @Pitty_Kitty I've tried connecting using a VPN and it finally worked and I got my account back and my progress back and the connection is back to normal finally

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited August 2022

    thank you for sharing @wsoda I 'm happy to hear that your game is back on track.

    I'll pass this info on immediately as it might help🤗

  • carisa123
    carisa123 Posts: 12

    Level 2

    edited August 2022

    @Yosca iPad Pro, iPad mini and an old model iPad. Pro and mini with latest software.

    Samsung Galaxy S21+ and Galaxy S16 also updated.

    Using the game App.

    FB and King account. Unable to login to Soda, Jelly and Friends with FB or email. Can strangely enough login to original Saga though. Been about four days now.

  • zaini990
    zaini990 Posts: 9

    Level 2

    I also used vpn got my account back and the progress too but I’ve lost all my rewards and after disconnecting vpn it’s again showing connection problem. I’m using my fb account and my mob model iPhone 11 Pro Max

  • simplyP
    simplyP Posts: 12,332

    @Pitty_Kitty what is VPN? How does it work?

Hey! Would you like to give us your opinion?