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Earned stars not appearing - Level 2428 only

kevkage
kevkage Posts: 5

Level 2
in Support

Hi there! For some reason, when I earn three stars on Level 2428, I am only credited with one star. My top score is 92k, well above the three star threshold, but every time I beat the level again, no matter what my score is, I am only credited with one star.

The first time I beat the level, I only earned one star. But in every other circumstance, on any other level, I was able to go back and replay the level until I earned three.

I know this doesn't seem like a huge deal but for the past seven years I have been trying to achieve a 3-star ranking on every level, so this hiccup is incredibly frustrating. Even though I know in my heart I earned three stars, not being able to correct this blemish is quite frustrating. Please help! :)

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Best Answer

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited September 2022 Answer ✓

    Hello @kevkage and welcome to Soda community!

    I went and checked this level both on my Samsung galaxy mobile and windows 11 laptop and yes, it would seem the level doesn't show 3 stars as it should 🙂

    I'll pass this on to community manager so this can be looked into

    Would you mind adding these details in case Soda game studio needs them to investigate this problem?

    • which device do you use to play Soda?
    • which is the latest version of Soda app installed in your device?
    • which is your game user ID? to find this number, tap twice on King logo you see at the top in profile settings in Soda app. More infos here

    thanks!

    Flag · 1Helpful Sweet Love Haha

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