⚠️ Solved: All events, features and season disappeared

Gee_62 · October 2022

Me too, windows 10. It happened when the orange candies turned into pumpkins.

nyfa1975 · October 2022

moi aussi

Yosca · October 2022

Hello @sodaddict @Thumper707 @Shelleydale @stretchynopants @jillb67 @Gee_62 @nyfa1975

I had the same issue, so I forced closed my apps, cleared the cache (not data), rebooted my device and logged in. I had to repeat this 4 times and then something appeared 😅

If you saved your game please try it!

FluffyDinosaur · October 2022

Hi all, so sorry to hear about this issue! If restarting the game as Yosca suggested does not solve the issue - please send me your PlayerIDs and we can look into it.

mga7777 · October 2022

I have the same problem on Windows 10 after updating 5.10.22.

Adav · October 2022

Same here. on Laptop with Win10. cache cleared, rebooted 5x and still no events or teams

and they somehow changed something on the layout of the page..... and that is not something to do with cache or memory or anything on our side..... You cannot close the level..... only retry or exit CCSS completely! ....

eroneko · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2399363#Comment_2399363

Same issue is still happening and my player id is neko, could you please kindly help to check what was causing this issue?

my platform is win11 and the version of the game is the 1.228.300.0 which was installed and updated from Microsoft Store.

sodaddict · October 2022

how am i suppose to "clear the cache"?

eroneko · October 2022

I have uninstalled the game and hopefully there will be a fix version later for me to download T T

FluffyDinosaur · October 2022

Hi everyone, really sorry to hear the issue is persisting. Please send me your player IDs and we can look into it. You can find out how to get your ID HERE

⚠️ Solved: All events, features and season disappeared

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