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My countdown clock for lives is stuck at 734 hours until next life. Hiw do I fix this?

Carrie_Maese
Carrie_Maese Posts: 1

Level 1

My countdown clock for lives is stuck at 734 hours until next life. How do I fix it?

Best Answer

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi Carrie Maese,

    Thank you for posting this here on King Care.  

    This issue is generally, always related to any changes that have been made to your device's time or date settings. If you have manually altered the time or date, due to to travelling or other reasons then it does have an impact on the game's in-built counter which replenishes your lives. 

    The good news is that this is easily fixed. Simply follow these steps: 

    Please open the map screen in the game and check how long you have to wait for the next life. Now set the clock on your device forward by that amount of time.

    For example, if the game says “100 hours until the next life” you need to change the date in your phone’s calendar. In this case, please calculate how many days are in 100 hours and set the date forward accordingly.

    After this briefly access the game’s map screen and then go straight back to the settings menu on your device. Set the date back to the current correct date.

    Finally restart your device and get back to the adventure!

    Kindest regards and have a great day,

    Tony - King Care Team

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi Carrie Maese,

    Thank you for posting this here on King Care.  

    This issue is generally, always related to any changes that have been made to your device's time or date settings. If you have manually altered the time or date, due to to travelling or other reasons then it does have an impact on the game's in-built counter which replenishes your lives. 

    The good news is that this is easily fixed. Simply follow these steps: 

    Please open the map screen in the game and check how long you have to wait for the next life. Now set the clock on your device forward by that amount of time.

    For example, if the game says “100 hours until the next life” you need to change the date in your phone’s calendar. In this case, please calculate how many days are in 100 hours and set the date forward accordingly.

    After this briefly access the game’s map screen and then go straight back to the settings menu on your device. Set the date back to the current correct date.

    Finally restart your device and get back to the adventure!

    Kindest regards and have a great day,

    Tony - King Care Team

  • accordingtol1128
    accordingtol1128 Posts: 1

    Level 1

    I have tried this twice and it hasn’t reset my hours back to what it should be
  • KingChewy
    KingChewy Posts: 13,713
    Hi @accordingtol1128 welcome to our friendly community!! Here is the official link from along on this.  Just to confirm you’ve tried all of the steps in this sequence is that correct? If so we might need to tag the CM to advise further.

    https://community.king.com/en/candy-crush-friends-saga/discussion/177489/the-game-says-i-have-to-wait-hundreds-of-minutes-for-my-next-life-what-s-happened#latest
  • sbergen
    sbergen Posts: 2

    Level 1

    Hello! My lives say I have 402 hours until my next life. I tried the above steps multiple times and it did not work. Please help!

  • Lillarebeka1984
    Lillarebeka1984 Posts: 47

    Level 3

    Delete the game and then download it again so you will have five lives again

  • Yosca
    Yosca Posts: 17,657

    Hello @sbergen welcome to Soda Community. Do not delete the game, this is a very last and permanent solution, and you will lose your boosters!

    If you have recently changed the time on your device (for example, changing time zones due to travel) this may affect the lives timer in the game. To fix this, simply follow these steps:

    1. Open the game and check how long you have to wait for your next life.
    2. Now set the clock on your device forward by that amount of time. 
    3. (For example, if the game says “100 hours until your next life” you'll need to change the date in your phone’s calendar. For this example that's 4 days and 4 hours.
    4. Now briefly return to the game’s map screen to allow this to register.
    5. Then go back to your device's time setting menu and restore the time and date back to the correct setting.
    6. Finally, turn off your device for 10 seconds, then turn it back on. It should be back to normal!

    Hope this helps!

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