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Level screen only showing my score
Answers
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Hello again! @RNKmac
Sorry as I am not Candy Crush Soda Moderator while I don't have playing this game. So I can't help you.
Let @Yosca @Pitty_Kitty are Candy Crush Soda Moderators help and answer you soon. If you have any questions on this game, please don't tag me. You can tag both of these Candy Crush Soda Moderators only. Thanks.
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Thank you
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You are welcome and Waiting for their answer and help you soon. ๐
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Hello @RNKmac
By the description of it, it seems your Soda app is offline, provided you have other players in your friends list ๐
Was it always like this or were you able to see other players in your highscore bar before?
soda app being offline might be temporary and solve itself
Did you to try to close Soda app (make sure app is not running in the background), turn off all internet connection in your device and wait for a couple of minutes, then turn it on and launch Soda app?
Also you might need to repeat this again but when you turn your internet connection back on, switch to wifi connection instead of cellular data connection or vice versa
then launch Soda app and play any level to reconnect to King servers
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Thank you
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Two things: 1st no it wasn't always like that.
Secondly, it says I am online,however, if I go out and come back will I lose anything? I have seen some people having problems and right now thankfully I am not. Could this cause problems for me?
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Hi! Not sure I'm following when you say other people having problems? What kind of problems?
I suggested to close the game app before disconnecting and connecting to internet and then launch game app.
Just like when you're done playing and close the game app and not let it run in the background in order to do different activities on your device ๐
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Yes I did both functions no changes
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ok @RNKmac
do you have friends visible in Social Hub feature or did they disappear there too?
are the friends scores from highscore bar the only thing amiss in the game?
do you have any issues with claiming rewards and playing in events such as 4 in a row, episode race etc?
do you see any error message in the game?If you do, in which place specifically, in profile settings, in game shop etc?
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You are welcome. @RNKmac ๐
Also thank you for your helping the player. @Pitty_Kitty ๐
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