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How to delete a friend?
Answers
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Hello @miyaaa and welcome to Soda community!
I'm sorry to hear about it. thanks for providing screenshots as this will help the investigation
To make sure this is not a temporary connection issue, would you check troubleshooting steps?
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
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If the problem still persists please provide the following details so I can forward them to Soda Studio who can look into this:
- make and model of your device
- version of Soda app installed in your device. You should be able to find this in app store, Candy Crush Soda page
- game ID number. How to find this number here
thanks
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Hello there!
please provide the following details so I can forward them to Soda Studio who can look into this:
- make and model of your device
- version of Soda app installed in your device. You should be able to find this in app store, Candy Crush Soda page
- game ID number. How to find this number here
thanks
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