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Game Frose

Cheryl_Huston
Cheryl_Huston Posts: 5

Level 2

My game froze (level 3283) after purchasing bars to get more moves.  I have one move left to finish this level.

 

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,326

    Good evening Cheryl, 

    Thank you for posting on King care. I apologise for the delay in responding. 

    Are you still needing help with your game?

  • Cheryl_Huston
    Cheryl_Huston Posts: 5

    Level 2

    Since it has been a month, and I am a hundred levels past that now....I was upset because the game froze, just as I purchased bars to get the moves I needed to finish

    Obviously I am now finished that level

  • Lady_Choo
    Lady_Choo Posts: 26,326

    Apologies again for the delay. 

    As you purchased help though to get you past when it froze, follow this link to the contact link at the bottom of the page, and see if the team can reimburse you for it. Tell them you did post on here, but there was a delay in a reply for you. Purchases show up, so hopefully they can :)

  • _Elsa_
    _Elsa_ Posts: 37,506
    Hi @Cheryl_Husston, sorry that your message got lost in the transition from the old community to the new community.  Do you still need help with this?  Please don't hesitate to contact us again because now we are on top of all new messages.

    As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year?  Please visit this link and complete the survey. 

    https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together


Hey! Would you like to give us your opinion?