Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

3 Week Champion Prize Ball Glitched Or Something Else ...?

Piri_Margolas
Piri_Margolas Posts: 10

Level 2

edited May 2023 in Support

Hi there! So quick question about the 3 week Champion Ball prizes. Tonight I got my 3rd week of winning the top levels and for my "Champion Prize" I got ... well ... pretty much nothing. 10 Gold, 2 various boosters (can't recall which 2 atm), and for the rest it was 2 min of a Colour Bomb and I think it was 1 min of the Wrapped Bombs.

I've won this prize before and I've never got prizes like this. I get better prizes from the regular weekly top level and from Batula's prize balls than from waiting 3 weeks for the Champion Box. By the time I exited out of the prize screen the 1 whole minute of the Wrapped booster was 10 secs gone already, and the 1 min and 50 secs of the Colour Bomb I had left got me through only 1 level of a normal game level.

Maybe it's just me but it doesn't makes sense to have waited 3 weeks for 10 G, 1 each of 2 different boosters that I already have 150+ of, and 1 and 2 min of bomb time ... does that seem right to you guys? I only had enough time to get a SS of the last 20+ seconds of the Colour Bomb counting down (the Wrapped was already long gone by the time I even thought to get a SS), but I'm really not sure what to make of this.

Is this going to be the new norm for the Champion Prize boxes or have I been majorly robbed here? Any advice is welcomed 'cause having to wait 3 weeks for this seems wrong ... and this past week I ended up playing about 200 levels as I had a competitor who kept matching me right till the last and I refused to give up when I already had the 2 weeks done. Anyway, the bottom line is it really wasn't worth the time and efforts for what I got that's for sure. Shouldn't the "Champion's Grand Prize" be worth a lot more than that? I'm not saying give out hundreds of gold/boosters/hours of time but come on ... I can get 15G for 10 - 15 min of normal game play from the regular Champion's Prize ... waiting 3 weeks should be worth a lot more than 10G I'd think! :(

Answers

  • @Piri_Margolasthe same thing happens to me and I Just make sure the app does not need to be updated and then if that doesn’t work then I restart my phone

  • Yosca
    Yosca Posts: 17,870

    Hello @Piri_Margolas Welcome to Soda Community.

    Rewards may have changed; the Game Studio can sometimes do this. So I can't say for sure if this is permanent.

    However, the Studio welcomes feedback, so I'll be happy to forward your response to your prize!

    Thank you for yoiur feedback 🤗

  • Sabsi23
    Sabsi23 Posts: 1

    Level 1

    Hi everyone..same here.. I won the second Winner Badget last Night, but got nothing..cant even see my first Winner Badget because, after a won Level..it doesn t show me my Progress/Position any longer…so actually I can t see how many levels I was playjng today..when the weekly Race started all over again… so what s wrong?I had 548 won Levels, there was only 3 hours to go,and I was ahead 129..

    I feel ripped off my Prize…


  • Yosca
    Yosca Posts: 17,870

    Hello @Sabsi23 welcome to our Community

    I’m sorry you didn’t receive your prize. Please contact King Player Support, they are able to check your game. If you happen to play on mobile:

    • tap on the blue gear
    • tap on question mark
    • tap on “technical and connection issues“
    • tap on “thanks for reaching out and tap on “contact us”

    If you don’t play on mobile, you can use this link 👉 HERE :

    • select the correct game
    • select topic “events or feature issues”
    • select subtopic “I didn’t receive my rewards”
    • fill in the form and don’t forget to mention your Game ID, 👉 here  is how to find 


  • Piri_Margolas
    Piri_Margolas Posts: 10

    Level 2

    Hey all. TY for the help/info, it's much appreciated! I haven't had a chance to check again on the prizes, I've been down with an awful case of food poisoning since the night of the 15th which dropped me to the floor cold. To top it off just when I thought the worst was over with I got hit with a chest cold/cough, so I haven't been able to get out of bed since last Tues, let alone be able to log into game to check up on this. By now it's probably too late to do anything about it but I'll try to log into the game in the next day or so, if still no luck after doing what's been suggested I'll contact CS and see what they can do for me. The upside is that I know the date this happened - it was on Mon the 15th when I logged and saw the missing prizes ... not to mention I posted here in the Forum not long after it happened so hopefully that's enough proof for CS to track down what happened and fix it.

    At any rate, I'm still very under the weather so will keep you posted on what happens. Thanks again! :)

Hey! Would you like to give us your opinion?