👥💕New Friendship system- How to request Lives and Boosters?

User ID 12615070334 PC Windows 10 user here. Since this update this game has not ran properly. It freezes, interferes with my Edge and it has never down that before this update. It hesitates every time I make a move on the game and sometimes it even moves gems that I have not even touched. I have uninstalled and reinstalled this game 3 times and it is the same thing. Of course every time I uninstall the game my days go right back to day one and that is not fair. I don not loose my progress but I have played this game for a few years now and to have to start over it is frustrating. It is like I am getting punished for a bug that you can not fix. Please advise of what I can do and please do not ask me to reset or uninstall the game again as it is not working. I have asked my person that takes care of my computer to look it over and he assures me it is the game and not my computer as the other Candy Crush game do not do this. I play Friends and Jelly just fine!! VERY VERY frustrating!! I was just noticing when I first open the game and hit the play button it allows me into the game and then it will not allow me to go any further. I have to close it and reopen it to play. When I close it the game closes and the game is up in the background when it is closing so it looks like my game opens twice. The one I first close, closes and the background game closes after. It is too fast for me to get a screen shot of the two games at once. This is all in Candy Crush Soda. Will someone please help me with this!!

Hello how are you

The response to the original inquiry stated, in part,

”The new lives system is designed to allow players to send and receive lives from their friends.”

There was no need for a change as we were ALREADY receiving and sending lives from our friends and it was simple and easily understood. His new system seems to “hide” the request where no one would readily look and this does not enhance the experience at all. The developers may have had a reason but I am not a fan and there is a marked decrease in my game play time.  

I don’t understand why I’m not getting lives and boosters when I ask? All my friends send multiple requests for lives and boosters, so why can’t I.. I’m about to stop giving lives and boosters to everyone who asks until they start giving to me.. or I’ll quit this came all together

I woke up at 435am Eastern time, and opened the game. Do my eyes decieve me!? The old way of giving lives is back!? Oh happy day!!

I opened the game again and it was not this way 😭. I was able to send lives to all friends this morning like the old way, when I opened the app first thing. I opened the app again and the new way was back. I don't know if it was a glitch or what. I actually was over the moon the old way was back. I super dislike the new way. It restricts game play when I have a bulk of time. No longer can I play for hours.