Game won't load on windows 10 - ❗Under investigation

That's what I got on here to find out. At least it's not just my laptop doing it. Sometimes a black screen will appear for a few seconds and others it is just a flash. I even uninstalled and installed it again after restarting my computer.

I'm using the Windows app, and not having any issues. What happens when you try to load the game? Be very descriptive so we know what's happening. If you get an error message, let us know exactly what that is as well.

when i click on the game it looks like it will load but for a moment looks like a black page and disappears no game at all and it keeps doing the same thing like the outline of a page and nothing

Here are some suggestions that might help with the kind permission of the Community Manager. Thanks to all the Moderators and Community Managers! @Pitty_Kitty @Yosca @FluffyDinosaur @QueenB