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So I was at alost level 300. On a great team and I was logged into Facebook. My app accidently got deleted and when I signed back in with my Facebook all my data was lost and I have to start all the way at square one.
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Did not help
Hello @Courtney1990
If you save progress with a Facebook account you might need to check your Facebook permissions because they expire after a while due to privacy reasons. If they expired, they might affect the update of your progress and friends list.
Check out the below article from Help Center:
Let me know how it goes 🙂
@Pitty_Kitty on Candy Crush Soda I am on Level 4647 on my profile on Facebook but I can't see my mates
Hello @ladyh3llb0und and welcome to Soda community!
That's odd. Are you sure you logged back to the correct account that was saving your progress?
If an account is used to save progress and the game app was not displaying any connection issues you should be able to retrieve your progress once you log back in.
If you're not able to retrieve your progress when you sign in again, I advise to contact King Player Support and ask them to restore your progress
Check out this guide for directions step by step: 👇️
How to contact Support from the game app to report Lost progress issues!
How to find your user ID on Soda app: here
How to find your user ID on Facebook site: here
Same for me on Candy crush soda
