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Hi, I’ve difficulties with linking my accounts. Please help me.
Best Answers
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Hello @sandy2839 and welcome to Soda community!
Do you wish to link your King account (which you use to save Soda progress) and your community account (which you use to comment on this forum)?
then check out this guide and follow the steps:
Link your King and Community accounts and improve your experience!
Let me know if this helps 🙂
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Hello @sandy2839 !
I see. Thanks for sharing
Did you get an automated email to confirm your email address after creating your community account?
do the community account and King account have the same email address?
Thanks
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Hello @sandy2839 !
No worries, just making I have understood the situation. 🙂
Thanks for your replies!
I'll pass this on to community manager to have this looked into and find a solution.
Unfortunately it might take time to get a response because community manager will not be at office next week but I'll let you know when I have news 🙂
1
Answers
-
Hello @sandy2839 and welcome to Soda community!
Do you wish to link your King account (which you use to save Soda progress) and your community account (which you use to comment on this forum)?
then check out this guide and follow the steps:
Link your King and Community accounts and improve your experience!
Let me know if this helps 🙂
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Hi Pitty Kitty,
thanks for answering me. I tried to follow the steps and my problem is:
I can see it but I can’t click on the box “link my Community and Game login details”. It’s locked 🔒.
I’m sure that it’s my fault, cause I’m not too familiar with the game yet 😁.
Thanks again for your help
cheers, Sandra
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That’s how it looks😢
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Hi Pitty Kitty,
thanks for helping me 🌼.
Unfortunately the button for linking the accounts is locked 😢
What do I do? Love and greetings, sandy
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Hello @sandy2839 !
I see. Thanks for sharing
Did you get an automated email to confirm your email address after creating your community account?
do the community account and King account have the same email address?
Thanks
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Hi Pitty Kitty,
yes, both accounts have the same address. I honestly don’t remember if I received that email to confirm my account, but I think so. I’m not sure because each time I sign in to my community king account I’m asked if I want to merge my accounts…
I apologize for bothering you again. Vielen Dank
Sandy
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Hello @sandy2839 !
No worries, just making I have understood the situation. 🙂
Thanks for your replies!
I'll pass this on to community manager to have this looked into and find a solution.
Unfortunately it might take time to get a response because community manager will not be at office next week but I'll let you know when I have news 🙂
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Thanks a lot, Pitty Kitty! That’s relieving. Have a good time. LG Sandra 🌷
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