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@Yosca, thank you for your help yesterday. I followed the instructions, but haven't heard anything yet. Do you know how long it takes for King Player Support to respond?
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@Yosca The same problem that I had with Rescue Buddies (in 2/21/24) happened again. I let King Support know about it. What I want to know is why did this happen again. IT ISN'T RIGHT OR FAIR !!!!! (Sorry but I'm just mad that it happened again)
Never mind. I found the reply email.
@Yosca 2 days ago I got an email saying that the King player support received my email and will contact me shortly. I still haven't heard anything from them. How do they take to reply to emails?
Hello @mahjongger Please check your App Store for updates 🙂
Hello @RachJain If you didn’t receive your rewards, please contact King Player Support.
how do I update Candy Crush Soda Saga?
@Yosca I had participated in Rescue Buddies in CC Soda a few day ago and got first place. Today when I opened it, I didn't receive my first place reward (an epic wonderball). I would like to know why this happened and get my first place rewards.
@Yosca Hi. Is there a surfing competition event going on CC Soda? If so, how do I participate in the event?
Great to hear @RachJain 🙂
@Yosca, I signed to my King account and the profile picture came right away.
You can do the troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
@Yosca Hi. Can you ask what other Candy Crush Soda Moderators have done to solve this problem? Will the profile picture come back on its own?
Hello @RachJain This may happen sometimes. When I notice this, I force close the app and reopen it. Sometimes you have to repeat this a few times.
@Yosca My profile picture didn't show up when I opened the app. Do you know why it's happening?
@Yosca, Hi. The email was in my inbox. I just didn't notice it.
Hi again @RachJain There is no fix in the update, sorry. However you should have received an automatic reply. Have you checked your spam/junk mail?
If you didn’t get a reply please try directly from your device in Soda app:
Hello @RachJain
When Support is very busy it can take up to 3 days. Did you receive an automatic reply?
I have also asked the CM whether there is clarity.
Btw, did you check for game updates? I noticed I got an update, maybe there is a fix? 🤔
December is here, and we’re closing out the year with a month full of festive fun, frosty competitions, and a few exciting improvements you’ve been asking for. Whether you’re settling in with a warm drink or smashing levels on the go, here’s everything happening in Soda this month. ❄️🥰 🏆 Soda Cup, Ice Hockey Edition Our…
Hello Soda Sparklers! 😊 This is Hot Tracks Part for Soda Sparklers 🔥, feedback thread for New Released Levels of this week ! [Level 18,161 ~ 18,205] 🔎 What Do You Love To Share For These New Released Levels? Tips & Tricks for these levels? Any feedback, improvements, suggestions, or any issues found in these levels? Any…
Hi Soda fans! 😍 November is a very busy month! Have you got big plans? I do 🍰 For this busy month I wanted to do a contest that's simple, easy, and fun! 😁 Get out your glasses 🤓 and use your brain to figure out this math puzzle 🧩 What to do✔️ Complete this math puzzle and post your answer using the spoiler to make it fun…
New Sodalicious levels arrive every Friday! 🎉 Make sure to check your game for updates so you don’t miss out! 💜✨ 📱💻 Where are we now? 🔹 New levels unlock weekly on iOS, Android & Windows. 🔹 Windows players may have access to more levels earlier. Latest iOS/Android: episodes 1204, 1205 and 1206 with the final level being…
Searching for a team? This is where you can find one. Just comment below with your level and a bit about you and wait for people to send you team offers! Searching for a member for your team? Here's where you find one too! Check the applicants or post a story of your team and the expectations you have. Once you found an…
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hi players 👋🏻 Let's e-meet in the off topic area here in this thread. Having chit chats, sharing gifs; simply having fun. 1 thread where we can talk about anything (competitions, events, daily life, etc.) What do you think? Keep it nice and clean 🤗 (Spoiler)
Hi soda lovers 🙋♀️🥤 December is a happy holidays month 🎁🥳 How would you like to win this beautiful badge created by @bearwithme Here is how….. Below is a sentence you must unscamble the words to the corresponding symbols to complete our message to you 🎄✨️ And here are the scrambled words with their symbol next to them…
Let's count in Soda guys! Rules Let's count! You can post as many countdowns as you can! Since this is user-made, I allow you to chat here 😉 Just count the numbers and see how far we go! 🥤 Please do not post several times in a row and let others join in. Let's Go!
