Candy Crush Soda Saga

Welcome to the Candy Crush Soda Saga community!

Home
Support

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Get help for your Soda game here!
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Daily bonus disappears

Every day when I've received my timed daily bonus, after a couple of rounds it disappears. I have to close the game and start fresh, which is a pain when the boosters are timed. If I've won a few levels and get another timed bonus, these disappear too which is frustrating if they're only 15 minutes. Especially when the game takes so long to load. I'm on level 1040 and this has been happening for months, I'm ready to give up. Any idea if there's a fix for this? And yes, I reboot my tablet often. Thank you.

To Ask Your Question:

Accepted answers

Creative_Elsa

Ok please forgive me but I need to ask this question - was sick the last few days and now my head is clear. So you get the daily booster correct? I just got mine and it was a 2 hour for coloring candy. Are you getting the 2 hour for your booster? You play a level or 2 and then it disappears but when you restart the game it's back again?

All comments

Dewdrop24

@Elsa Thank you! Yes you have it right!! (Sorry, I'm new here and hit yes meaning you got it, not that it fixed it lol)
I look forward to seeing if they can help @JetKuil-Snaterse and I. It isn't a new glitch with me, it has been happening for a while but I finally got frustrated enough to come here for help.
Thanks again and I hope you feel better soon.

Creative_Elsa

Ok I am going to forward this message to the Community Manager. He might not be able to get to it immediately but he will have it to read.

Creative_Elsa

Dewdrop24

Thanks @Elsa, but checking the links didn't help.
I don't play on a browser on my computer. I play the Candy Crush games on apps installed on my tablet, which is about 6 months old.
I only use it for reading, keeping up with the news and these couple games. I've only used 10 GB of 16 available.
The game doesn't crash, I just loose my timed boosters until I restart the game.
I think I answered what you wanted. Let me know if I missed something. Thanks for your help.
Debbie

Creative_Elsa

HI @JetKuil-Snaterse, I know that there is a glitch with the fishing with friends challenge and I think it was already reported. But you two are the only ones saying that you lost your daily bonus before the time was up. Let's you and I keep a check on the messages coming in to see if anyone else reports this ok?

Creative_Elsa

Hi @Dewdrop24, I haven't seen that on my game yet. Maybe it's a new glitch. Let’s try some troubleshooting tips by following the steps.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Accepted answers

Creative_Elsa

All comments

Creative_Elsa

Hi @Dewdrop24, I haven't seen that on my game yet. Maybe it's a new glitch. Let’s try some troubleshooting tips by following the steps.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Creative_Elsa

Dewdrop24

Creative_Elsa

Ok I am going to forward this message to the Community Manager. He might not be able to get to it immediately but he will have it to read.

Dewdrop24

Quick Links

Recent Announcements

🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…