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Where are my rewards?

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lizv41
lizv41 Posts: 1 Newbie
edited April 16 in Support

I have earned rewards twice in an epic Wonderball without receiving them. In addition, for the last 3 weeks I have stopped getting the fish powerup in the rainbow rewards. How do I get someone to listen to my complaints and correct this problem?

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  • Yosca
    Yosca Posts: 15,231 Soda Moderator
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    Welcome to Soda Community @lizv41

    I am sorry you didn’t receive your rewards. Community cannot handle or give compensation so you need to contact to King Player Support. Scroll all the way down and click on https://soporto.king.com/contact

    Select the correct game, topic “events or features issues” sub topic “I didn’t receive my rewards” Describe your complaint and submit.

    As for the change in Rainbow Streak; it may happen that you have a change in boosters. Unfortunately, the fish is not the booster double fish but just a single fish.

  • Yosca
    Yosca Posts: 15,231 Soda Moderator
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    Hi @lizv41

    Do you have another question? As I mentioned in my previous comment, for not receiving rewards you need to contact King Player Support. The Community is unable to send any compensation!

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