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I can not connect to store to buy or use bars.
You'll really need to contact King Player Support; the Community cannot check your account. I included a link in my previous comments. Or you can scroll all the way down on this page and click on "contact us". See my screenshot ⬇️
Again, only Player Support is able to check your account, the Community cannot!
can’t connect to use gold bars or buy gold bars. Been texting you since April 10
Very strange. Please contact Player Support Team via the link HERE. (You can click on the HERE words) Describe briefly your complaint, and don’t forget to mention your Game ID, how to find: HERE
no but it says not connected to internet. Checked all settings all are the same for all three games only soda doesn’t work
That is odd. Please check your profile. Do you see an error like this?
I don’t get anything like you are showing . Can’t find purchases and gold bar topic anywhere. This is ridiculous can’t access gold bars or store for months. What am I suppose to do
You could contact King Player Support so they can review and investigate your game that is preventing you from making purchases. If you happen to play on a mobile device you can contact directly from the device. Click on the link below how to contact:
If you don’t play on mobile or Windows app, please contact Player Support Team HERE. Describe briefly your complaint, and don’t forget to mention your Game ID, how to find: HERE
I did what you said it did not work. Can’t access my gold bars or purchase any
If you do it like this:
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
then you wouldn't be deleting game data. However, if you delete data in Android you will delete all game data and you will also lose your boosters!
Did you read the guide in Help Center? ➡️ What can I do when I lose connection in the game
will I lose anything by clearing history and data. I have approximately 1252 consecutive days in a row. Don’t want to lose
will I lose anything by doing this ?
Welcome to Soda Community @AAM10
Sorry to hear this. Please try to log out of the game, check for updates, clear cache and log back in. Then replay some levels. *Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
You can also read the guide in Help Center: What can I do when I lose connection in the game
Let me know if you need more help 🙂
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
