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Why are all the Soda Crush games not working right?

Anita-19

Anita-19 Posts: 15

Level 2

June 4 in Support

I play 3 Candy Crush games every day, It takes a while to load and when it does, It is not the right level. I refresh the game and I loose one of the five times to play. Today it took 3 times to go to the right level and I could only play twice. Please help me.

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Answers

Anita-19 Posts: 15
Level 2

June 4
Thank you.
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Yosca Posts: 17,592

June 4
Hello @Anita-19
I’m sorry this is happening. Please visit the guides below how to get your progress back:
https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved

➡️ I can’t find my progress in the game
If you need to contact Player Support, learn more here:
https://community.king.com/en/blog/discussion/369393/how-to-contact-support-from-the-game-app-to-report-lost-progress-issues

Hope this helps 🙂
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