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Michael_B._Smith

Purchased 2 hour unlimited lives and money taken from CC and items never recieved

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Sherri_Bouknight

Went from approx Level 2910 & 11,000+ gold bars to Level 1 & 50 gold bars in Soda Saga. Don’t know what happened. Beth said she could get me back to right place if I signed in and referenced ticket number 7767225. I’ve been signed in for almost 24 hours but haven’t heard anything. Afraid to open game. Could someone please reset my level and bars and let me know it’s safe to open game. Please! Thank you

Jerica

So some of the boosts are there but they are timed and didn’t get the extra lives
So I can’t use the boosts because I have no lives

Jerica

I purchased extra lives and boosts and did not get them

Gail1960

On bubble gum hill as soon as I reach the top of the hill,the game has frozen on me . I can't play anymore,I feel let down something needs sorting

Patsy_Kinberger

I was on cc this morning and later today I was on a way lower level with no pic. I don’t know what happened but I was on 3565. I signed my husband up for gmail today but it looks like I was replaced on cc with him at a lower level. But he has never played cc Please help get me back to 3565

Linda_Zebrowski

Play Candy Crush with me! --> http://to.king.com/zY9l #CandyCrushSaga I have been play Level 2125 and, it won't let me finish my game. I've won it several times...and, I have spent money as well!! It keeps saying "An error has occured. We are doing our best to fix it. Please try in a moment!" Even after I have BEAT IT!!! What's going on with this Level or Game!! Extremely Disappointed!!

Linda

MarkHawk

Hi Michael,

I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care