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I just participated in the beat 10 levels and pay $29.99 for 400 gold bars. The game said congratulations bars are coming but I only have 200. Also, this help area says I’m on level 3, I am on level 15,247. Please fix my account. Thanks. leigh.
➡️ I explained the level 3 in Community: “Level 3 in Community is not related to your game levels 🙂 Read more here”
Regarding the purchase Community cannot deal with purchase issues due to personal information but King Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:
- Tap on the blue gear
- Tap on the ? mark
- Tap on “My Purchases“
- Choose and tap on a topic that is closest to your question/issue
- Scroll down to the bottom and tap on "Contact Us"
If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, Check 👉 here how to find your Player ID
Note: You might receive an automated response so please reply back to this email, and an agent will be in touch. It can take up to 72 hours before you receive an answer. (If you have not heard from them within 3 days, send a reply to the same email you have received)
Have a lovely day.
I did all of your recommendations. My 400 bars are not there. Also, why does this forum say I’m on level 3 ? I am on level 15,252 so I’m not new to this game. What next?
Hello @rlnpelc Level 3 in Community is not related to your game levels 🙂 Read more here
Regarding your purchase please visit the link below how to get your purchase corrected:
Let me know if you need more help
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When I moved candy crush soda from windows 10 lap top to windows 11 lap top. My game level changed to right level but my day level went to day one instead 1285
Tento comprar pela loja do jogo e não consigo fala que não tenho saldo sendo que já usei o código que comprei e aparece o valor, quando tento comprar da isso.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
I want to know when you going to put back the main menu of candy back candy crush soda? Because candy crush saga has brought back their main menu screen From courtney1990
Apple ad plays but no prize is giving.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
