How can I get the sound to match with the moves?

Beth-Grant_ · January 2019

For two days now, every time I make a move, I can hear it happen but I can't see it happen until 5 seconds later. I am having the same issue with Candy Crush Jelly.

_Elsa_ · January 2019

Hi @Beth-Grant_, I never paid attention to the sound. will keep my eyes posted here during the weekend to see if anyone else reports it. I just checked the game on my phone and there is no sound at all but on Windows 10 I have the sound.

They are going to ask you to do some troubleshooting so I am going to give you some links below and try to see if that helps bring it back properly. Also please clear the history.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device