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Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Seems to happen every few levels, particularly when I especially don’t want it to crash. Tried to ask a question before but was referred to the Help Center guide on this issue; which I’d already read and gone through the steps
Hi @MossKing it actually seems to be due to your device. I have read on the Internet that after updating the Apple devices to version 17.5.1, problems with the Internet connection, battery consumption and app performance occur. This can lead to the problems you described. However, it's not because of the Candy Crush Soda Saga app.
If you don't have another device, you should check with Apple when there will be an update that fixes these issues.
And it is not due to my device. As you can see, there are many of us with the same problem
same. iPad 10 with the latest update as a few days ago
same with me am also having same issue and it’s frustrating 🥺
iPad 8th gen OS 17.5.1
Hi @MossKing can you please tell me which iPad you are using? I play on Android (different versions) and I've never had crashes or freezes. Therefore, I suspect it is your device and I will be happy to inquire which iPad devices are supported.
I play Candy Crush Soda Saga on iPadOS. The screen will freeze like this, then after several minutes of not responding, the app will quit and I will lose all progress
Hi @MossKing it is strange indeed. The measures have always helped me. Which game and platform do you mean? Can you show me some screensots that illustrate your problem?
I have all app and device updates. I have at enough storage for at least a dozen more apps.
I have tried uninstalling and re-installing (iPhone so no cache)
I restart the device several times a day.
None of these have made any difference?
Hi @MossKing @jja1968 warm welcome to our community at Candy Crush Soda Saga.
Have you completed the following steps and have enough storage space and a stable internet connection:
Updates: Make sure you have the latest game and device updatesMemory: Do you have sufficient memory on your device? King recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.Cache: Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data!)Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again. I hope this helps. Let me know if you need any help.
Still the same issues. Tried everything in the support article multiple times to no avail. Most of the freezing happens mid-level. Completely frustrating
I am having the same problem. I lost a couple of hours of boosters and gold bars. Keep getting the run around.
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when I did login using facebook I ve lost my 24 hours boosters
it’s genuinely annoying me how i keep failing these levels because i cant use any gold bars fix this!!!!!!!!!!!!!
I returned playing the game after some while, but I've noticed that I can't edit my profile. Not sure why it shows United Kingdom either. I was in Israel when I've installed the game, now I'm in India. It looks like this:
i am at level 10300. is there anyone higher than me?
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
