I have been successful on Candy Crush Soda Level 577 twice today but as soon as I finish the game I
Answers
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That appears to be for the App. I am playing on a laptop. Do you have instructions for laptops or just phones?0
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Hello @fanciesmom, Thank you for posting back
Here is the link for PC Browsers --> https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update
Please try them and let me know how it goes. And it does not help with the issue, please post your game use ID number for the team to look into it.
Here is a link to look for your ID https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1
Hope the issue will be fixed soon and you will be able to enjoy your game again!
Looking forward to talk to you soon! Have a nice day/evening!
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This issue still has not been looked into not only am I wasting time playing the same level over & over I have also lost 10 gold bars plz address this issue asw I am not the only player its effecting tyia
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Hello @atousign68, Hearty Welcome to the Candy Soda King Community
I am sorry to hear about the technical issue in your game and also for loosing your Gold Bars!!
Can you provide these below details --
1) What device are you using to play the game;
2) Are you logged in through Facebook or Kingdom account!
3) Your game user ID number -- find it through this link https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1
Once you write all that needed info, I will send the complaint to the Community Manager to look into the Gold Bars issue.
And with regards to the "Error" issue, the King Studio is working hard to find the reason for the issue as well as a fix for it!
Until then, we have to be patient and make sure from our end that the device is all good with enough storage space, etc., and the game App has the latest version!
Talk to you soon! Have a great weekend!0 -
Hi guys, is this the error message that you are seeing? If so, I read that it's a Facebook glitch so we have to wait for them to fix it.
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