I am level 1000 and I have beat the level 5 times...and at the end...it says error and I cant move o

I am using a PC with Chrome, have tried firefox also, still doesn't work. On Facebook the message comes up at all times, before the start of the game, in the middle of the game, etc. Every once in a blue moon it will work. For me the game works on king.com although slowly at times. When playing on king.com there is no Mr. Toffee, the races nor soda squad. My ID# is 1271698209. It has been close to a month now, any help would be appreciated. I'm about to give up on the game.