Pink screen

candycrushinit · August 2019

Why do I have a pink screen when I start a level?

Image: https://us.v-cdn.net/6030983/uploads/editor/km/wazzcahg82az.png

_Elsa_ · August 2019

Hi @candycrushinit, maybe because you are a special player!

Where are you playing the game? Computer? Mobile device? You might want to try some troubleshooting. Do you have the links or do you need the links?

candycrushinit · August 2019

@Elsa really? Because I am an expert player or am I just having issues? And yes I do need the links. Thanks

_Elsa_ · August 2019

Hi @candycrushinit, I was kidding around with you when I wrote that. You are just the unlucky player having this issue. Here are the links to do some troubleshooting.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

candycrushinit · August 2019

Thanks @Elsa! I know it's obvious that you're saying that I'm the special one in the game but actually I'm not. I do not like having a pink screen when I play a level even though pink is my favorite color, am I right? Anyways thanks again for the links and hopefully I can fix this. Good night

Pink screen

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