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Newbies, This message is for you!

_Elsa_
_Elsa_ Posts: 37,293
edited June 2020 in Discussions



Welcome to our community! You can access our community on your mobile devices, as well as on the computer. Before we begin I want to make you aware of something very important that seems to be asked quite often in the community.  Please read this message:  How do I add friends from here for my game?

Now I would like to make you aware of some of things that we have going on here in the Soda community.  I am going to break them down by area. 

This community is broken down into four areas (Discussions, Support, Ideas and Contests).


The Discussions area offers you new features, hot topics, feedback and general discussion message.


The Discussions area is broken down into two areas (Teams and The Fun Area!)


The Teams area offers you an introduction and information regarding the Soda Teams.  You will definitely want to check this out! 

The Fun Area offers you game contests for your chance to win some gold bars.  You can also find many fun messages created by the players.


The Support area is where you will post your issues or contribute to any current discussions.  For example, if you are having difficulty with a level or you think that you might have found a glitch, you can check it out in this area.  Our Superstars and Game Experts are here to help you with your issues and if we don't have the answers we can also search or tag @LadyRaffie or @Lola_Pop. Our Superstars and Game Experts are volunteers who love the community and enjoy helping players with their game issues.  You can recognize them by their signatures.



Before posting your message, please use the search box to see if your issue has already been reported.


The Support Area is further broken down to the help center area.


The Help Center area is where you will find answers to many of the common questions.  It also includes a Player's Guide which can be very helpful if you are fairly new to the game. If you are a visual person you might want to check out these videos - A Superstar Beginners Guide to Candy Crush Soda Saga and A Superstar Guide to Candy Crush Soda Saga Combos.


The Ideas area offers you a Master list of ideas for this game here but please read the Welcome message before posting anything.


After checking out the Master list of ideas, please check the Kimmy's Idea Box area because your idea might have already been suggested.  Anything in this area didn't warrant enough votes to elevate it to the studio for consideration.


The Win Prizes! offers a variety of contests for a chance to win some gold bars.

 

The Community is where you will meet people from other King games.


The Get Started area consists of King Management messages explaining what the community is all about,  the Community Guide and much more.  Also located in this area is the Who we are and this is where you can meet the community team, the Superstars and Game Experts.  You can also meet some of the Kingsters who create your favorite games.  You don’t want to miss out on this area.  


The Player’s Corner is where you are going to meet other game players who are enjoying the community.  Please introduce yourself and check out the other messages.  Don’t forget to check out the Hottest Topics in the Community.  Also located in this area is the Member of the Month.  Players are chosen by how active and helpful you are in the community.


The Contest area is broken down by game communities.  The General contest area is where you will find the global competitions that are posted in all the game areas.  Each game community also runs their own competitions for a chance to earn some gold bars.  So, click on your game to see if there are any current contests going on. 


The Support area is where you will find messages created by King Management.  This area is broken down into four sections.  Accessing the Mobile area will offer you some solutions for issues that might happen on your Apple, Android or Windows Mobile devices.  The Computer area, will offer you possible solutions for issues that might happen on Windows 10, or playing through Facebook or through king.com.  The Kindle/Amazon area will offer some possible solutions for your game crashing or not connecting on your Kindle.  The General Issues area was written by management and here you will find several common issues such issues as purchases, progress, crashing or loading, etc.


Our community uses only English when writing messages but you can now access the International Corner area for French, Spanish and German speaking players. 


The Games area is where you can find all the King game communities.  Just click on your game to find out what your game community offers, or you can check out the ‘Newbies, This message is for you’ list to access your game community too.


So welcome one and all!  Here we can express frustration, ideas, happy moments when you've cleared that very hard level and much more.  If you are not aware of tagging, I will show you how it's done.  If you are in a message or even starting a new message and you want to tag a Superstar or a manager all that you need to do is to start with the "@" sign and start typing the name.  A box should pop up where you can click on the name, or you can just type it out.


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Comments

  • DJW_Larson
    DJW_Larson Posts: 1

    Level 1

    Very Irritated!!!  Paid $16.99 to finish level 816.  I had only one move left already identified and got kicked out with a "Glitch".  Unbelieveably frustrating and just one more reminder that I shouldn't be wasting my time and certainly shouldn't be spending any $$ on this or any other FB games.

  • _Elsa_
    _Elsa_ Posts: 37,293
    Hi @DJW_Larson, welcome to our community.  Sorry that you are having a bad experience with the game.  I suggest that you post your questions and comments in the support area here.  This message is more of an informative message so as much as I think it's great that you are responding here, you will get more support by posting in the support area.
  • rossangela
    rossangela Posts: 1

    Level 1

    If I changed password do that state me back at level one on candy crush soda saga 
  • _Elsa_
    _Elsa_ Posts: 37,293
    Hi @rossangela, welcome to our community!  It should not take you back to the beginning as long as you play through Facebook or the Kingdom.  If you ever run into any problems just tag me (see my last paragraph).
  • Pickles123
    Pickles123 Posts: 111
    edited July 2019
    Very Irritated!!!  Paid $16.99 to finish level 816.  I had only one move left already identified and got kicked out with a "Glitch".  Unbelieveably frustrating and just one more reminder that I shouldn't be wasting my time and certainly shouldn't be spending any $$ on this or any other FB games.

    Until people like you stop spending money, they will never make the game playable and fair.
    Every $ you spend stops the developers from making it fair,
  • MoisesZ
    MoisesZ Posts: 1

    Level 1

    Escribe tu comentario
  • Very Irritated!!!  Paid $16.99 to finish level 816.  I had only one move left already identified and got kicked out with a "Glitch".  Unbelieveably frustrating and just one more reminder that I shouldn't be wasting my time and certainly shouldn't be spending any $$ on this or any other FB games.

    Why would you pay even one cent to complete any level!?  
  • _Elsa_
    _Elsa_ Posts: 37,293
    @MoisesZ, for now only English is spoken in this community.
  • JuliannaMika
    JuliannaMika Posts: 14

    Level 2

    edited September 2019
     :) super zabawa
  • Ronda_Sanders
    Ronda_Sanders Posts: 10

    Level 2

    Hi
    I can't get it pass on Level 607 and no booster it is not fair Because other game have spin or anything to get more booster!
This discussion has been closed.

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