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Jelly cake/Special Candy match freezes the game when destroyed - FIXED!

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Answers

  • eddienlissa
    eddienlissa Posts: 1

    Level 1

  • eddienlissa
    eddienlissa Posts: 1

    Level 1

    Jelly cake was about to burst and froze my game now I have to start over again, no I refuse!
  • krisbfarsd
    krisbfarsd Posts: 1

    Level 1

    Episode froze on me at least 3 or 4 times when the jelly exploded and I lost lives and progress on the Mr. Toffee
  • pantherdoris
    pantherdoris Posts: 0

    Newbie

    Level 712 crashing on jelly doughnut, can't get to further levels, keeps crashing every time lost lives and rewards
  • chgoudiE1
    chgoudiE1 Posts: 1

    Level 1

    For three days it’s been happening! Are they going to fix it ? 
  • essabella
    essabella Posts: 3

    Level 1

    STOP!! NO1 FIXES THE CONSTANT NO INTERNET CONNECTION!! EVERYDAY! EVERYDAY! NO INTERNET CONNECTION
  • flalob21
    flalob21 Posts: 0

    Newbie

    Jelly cake  explosions freezes at level 1182
  • QueenB
    QueenB Posts: 15,450
    @cmjsmom2003, are you playing on mobile or on PC?

    If mobile, can you make sure you have the latest game app version 1.152.13? If you're playing on Facebook, try clearing the cache of your browser.

    This issue got fixed 2 days ago so it shouldn't happen anymore. 
  • QueenB
    QueenB Posts: 15,450
    @essabella, we're sorry for the time it is taking to correct this issue. 

    As soon as we know more, we'll update this thread, please follow up there. 
  • QueenB
    QueenB Posts: 15,450
    Hi @flalob21, are you playing on mobile or on PC?

    If mobile, can you make sure you have the latest game app version 1.152.13? If you're playing on Facebook, try clearing the cache of your browser.

    This issue got fixed 2 days ago so it shouldn't happen anymore. 

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