Candy Crush Soda Saga

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Candy Crush Soda Saga

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Soda Candy Crush screen will not rotate (This is intended)!

nsuz

aftwr the last apple update my screen will not go to landscape mode

Accepted answers

QueenB

Hi all!

We have some news on this... This is currently working as intended.

This is currently working as intended when playing levels: you can still use the landscape mode, but for the map and for some features like Kimmy's arcade (you can share your feedback about the feature with us here), you will need to tilt your phone or tablet and your game will work as intended.

We are doing this in order to be able to provide a better player experience for you all. This change enables us to deliver new cool features in the long term.

In the meanwhile, please keep sending your feedback our way.

To clarify, there are two scenarios:

1) Kimmy's Arcade cannot be played on landscape. (There might be an issue with this one that we're investigating and discussing here)
2) The map is not displayed on landscape. Levels are though. (This is working as intended)

We want to make it as easy and natural as possible to all of you out there, so all feedback is welcome. Was the messaging of "please rotate your device to play the arcade" in the screenshot not clear enough?

Thanks and I apologize for the confusion.

Image: https://us.v-cdn.net/6030983/uploads/editor/xc/40sbzwa29e0l.png

All comments

Lola_Pop

Hello @jcndallas and welcome to our Community!!

I'm sorry you feel like this, and I'll keep you posted on this here as soon as we have news from the Studio. I hope that's very soon!!

Closing this thread now. 😊

jcndallas

https://community.king.com/en/candy-crush-soda-saga/discussion/247498/soda-candy-crush-screen-will-not-rotate-this-is-intended

This sucks as I’m on level 1770 and I’m not changing my iPad case. I’ll find another addiction.

Yosca

Wrong

QueenB

@rmpmap, thanks for the feedback and we'll pass this on to the Studio 👍

rmpmap

This app for iPad is getting worse and worse. Keeps crashing. Screens aren’t loading and still the rotation. By all means King don’t fix it. You’ve optimized it for computer only. Thank you

rmpmap

They have no clue how to fix it so we’re getting the run around. Works fine on computer. No rotating. Screen lock is not the issue. Thank you so much for thinking we are all not familiar with our iPads.

abbersbolton

Yosca said:

Hi guys, we have a thread about this rotation here. Read all about it and give your feedback. Maybe things can be changed 🙏🏻

@Yosca , @Spinnifix you keep redirecting people to this very thread?! This is the place to be

Spinnifix

https://community.king.com/en/candy-crush-soda-saga/discussion/247498/soda-candy-crush-screen-will-not-rotate/p4

Hello and welcome to this community Here is a link. Hope it helps you further! Good luck

riverblue10

Candy crush soda saga. There is no need to turn my screen.

KikKik

QueenB said:

Hi all!

We have some news on this... This is currently working as intended.

This is currently working as intended when playing levels: you can still use the landscape mode, but for the map and for some features like Kimmy's arcade (you can share your feedback about the feature with us here), you will need to tilt your phone or tablet and your game will work as intended.

We are doing this in order to be able to provide a better player experience for you all. This change enables us to deliver new cool features in the long term.

In the meanwhile, please keep sending your feedback our way.

To clarify, there are two scenarios:

1) Kimmy's Arcade cannot be played on landscape. (There might be an issue with this one that we're investigating and discussing here)
2) The map is not displayed on landscape. Levels are though. (This is working as intended)

We want to make it as easy and natural as possible to all of you out there, so all feedback is welcome. Was the messaging of "please rotate your device to play the arcade" in the screenshot not clear enough?

Thanks and I apologize for the confusion.

rmpmap

App works fine on windows. I believe they optimized the app for computers and it messed up tablets 😡

ChrisTown

I play the game on a Chromebook which means that i can only play in landscape mode. This portrait only feature has meant i cannot play anymore. Clearly this idea has not been fully thought through to consider customers on all platforms...

bgwamom

The changes are Terrible. Landscape mode sucks now because portrait is thrown at us every few minutes. This is awful. I agree.

rebeccaarthur

When I open the app it starts out in landscape but after the game opens it flips making playing the game unenjoyable. My preferred screen for this game is landscape. I was not having this problem until the game updated two days ago.

KikKik

Accepted by?

EveryMan

The link that PummyRaj posted on January 13 is broken.

For people who have played this for years on a tablet in a case with a keyboard, having to flip it over every. single. time. you finish a level, it's awkward and frustrating. I played this game more because I didn't have to hold my iPad up--just set it on the table/desk/lap/whatever and I could charge it at the same time. I've spent more time on this game over the years than I care to admit. It was always my go-to when I had some spare time. Now, it's just frustrating.

If it was just for the arcade, fine. That part of the game is optional right?

In general, it doesn't matter what the app or game is, requiring the user to rotate back and forth constantly is BAD DESIGN.

mrsh234

I’ve uninstalled. When you stop forcing the orientation, please send email updates and I’ll come back. Otherwise enjoy the money you have from last purchase as I’m leaving it behind. Yea, it’s that bad.

jcstorlie

I will no longer be playing King games because of the portrait view. Players should have a choice whether they want to play in landscape or portrait view. It’s been fun but I’m done playing

seagrapelam

I refuse to play it until this is fixed. So far the other candy crush games don’t have this. Please fix.

jammyboom

This is annoying me no end. The portrait map is quite irritating, but ok. And yes, I can play levels in landscape, but then when you play a reward video to get a couple of extra moves, for example, the screen switches to portrait and the video stays in landscape, which means the x to close it is not on the screen. I just want to play the main levels in landscape mode without glitches due to poor programming. Please sort your game out.

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Accepted answers

QueenB

All comments

Beels44

They’ve changed the main level page on Candy Crush but not the necessity to rotate the screen...granted it looks odd in landscape but if it means I don’t have to move my screen, I can live with it. I don’t understand why they can’t do this with Candy Crush Soda?! 🤨

rmpmap

Exactly what @everyman said. I honestly think they are just making up their reasoning because when I first reported it I was told they didn’t know why it was happening and they couldn’t replicate it. I usually quit games that are an inconvenience and candy crush sofa is next. After all it’s only a game right 😫

jammyboom

seagrapelam

I refuse to play it until this is fixed. So far the other candy crush games don’t have this. Please fix.

jcstorlie

I will no longer be playing King games because of the portrait view. Players should have a choice whether they want to play in landscape or portrait view. It’s been fun but I’m done playing

Accepted by?

The changes are Terrible. Landscape mode sucks now because portrait is thrown at us every few minutes. This is awful. I agree.

ChrisTown

rmpmap

App works fine on windows. I believe they optimized the app for computers and it messed up tablets 😡

KikKik

QueenB said:

Hi all!

We have some news on this... This is currently working as intended.

This is currently working as intended when playing levels: you can still use the landscape mode, but for the map and for some features like Kimmy's arcade (you can share your feedback about the feature with us here), you will need to tilt your phone or tablet and your game will work as intended.

We are doing this in order to be able to provide a better player experience for you all. This change enables us to deliver new cool features in the long term.

In the meanwhile, please keep sending your feedback our way.

To clarify, there are two scenarios:

1) Kimmy's Arcade cannot be played on landscape. (There might be an issue with this one that we're investigating and discussing here)
2) The map is not displayed on landscape. Levels are though. (This is working as intended)

We want to make it as easy and natural as possible to all of you out there, so all feedback is welcome. Was the messaging of "please rotate your device to play the arcade" in the screenshot not clear enough?

Thanks and I apologize for the confusion.

riverblue10

Candy crush soda saga. There is no need to turn my screen.

Spinnifix

abbersbolton

Yosca said:

Hi guys, we have a thread about this rotation here. Read all about it and give your feedback. Maybe things can be changed 🙏🏻

@Yosca , @Spinnifix you keep redirecting people to this very thread?! This is the place to be

rmpmap

This app for iPad is getting worse and worse. Keeps crashing. Screens aren’t loading and still the rotation. By all means King don’t fix it. You’ve optimized it for computer only. Thank you

QueenB

@rmpmap, thanks for the feedback and we'll pass this on to the Studio 👍

Yosca

Wrong

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i am at level 10300. is there anyone higher than me?
The bubblegum troll is casuing trouble
it’s genuinely annoying me how i keep failing these levels because i cant use any gold bars fix this!!!!!!!!!!!!!
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I returned playing the game after some while, but I've noticed that I can't edit my profile. Not sure why it shows United Kingdom either. I was in Israel when I've installed the game, now I'm in India. It looks like this:
WHY IS BAKERY ALWAYS CLOSED??
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?

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