Soda Candy Crush screen will not rotate (This is intended)!

ChrisTown · January 2020

I play the game on a Chromebook which means that i can only play in landscape mode. This portrait only feature has meant i cannot play anymore. Clearly this idea has not been fully thought through to consider customers on all platforms...

rmpmap · January 2020

App works fine on windows. I believe they optimized the app for computers and it messed up tablets 😡

KikKik · January 2020

QueenB said:

Hi all!

We have some news on this... This is currently working as intended.

This is currently working as intended when playing levels: you can still use the landscape mode, but for the map and for some features like Kimmy's arcade (you can share your feedback about the feature with us here), you will need to tilt your phone or tablet and your game will work as intended.

We are doing this in order to be able to provide a better player experience for you all. This change enables us to deliver new cool features in the long term.

In the meanwhile, please keep sending your feedback our way.

To clarify, there are two scenarios:

1) Kimmy's Arcade cannot be played on landscape. (There might be an issue with this one that we're investigating and discussing here)
2) The map is not displayed on landscape. Levels are though. (This is working as intended)

We want to make it as easy and natural as possible to all of you out there, so all feedback is welcome. Was the messaging of "please rotate your device to play the arcade" in the screenshot not clear enough?

Thanks and I apologize for the confusion.

riverblue10 · January 2020

Candy crush soda saga. There is no need to turn my screen.

Spinnifix · January 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/247498/soda-candy-crush-screen-will-not-rotate/p4

Hello and welcome to this community Here is a link. Hope it helps you further! Good luck

abbersbolton · January 2020

Yosca said:

Hi guys, we have a thread about this rotation here. Read all about it and give your feedback. Maybe things can be changed 🙏🏻

@Yosca , @Spinnifix you keep redirecting people to this very thread?! This is the place to be

rmpmap · January 2020

They have no clue how to fix it so we’re getting the run around. Works fine on computer. No rotating. Screen lock is not the issue. Thank you so much for thinking we are all not familiar with our iPads.

rmpmap · January 2020

This app for iPad is getting worse and worse. Keeps crashing. Screens aren’t loading and still the rotation. By all means King don’t fix it. You’ve optimized it for computer only. Thank you

QueenB · January 2020

@rmpmap, thanks for the feedback and we'll pass this on to the Studio 👍

Yosca · January 2020

Wrong

Soda Candy Crush screen will not rotate (This is intended)!

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