No internet

Arjunpandey · March 2020

My question. I'm having an annoying problem bz same problem persists when reinstall app. who can hear me?

Sukanta_Biswas · March 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/657651#Comment_657651

You've reinstalled so you have the latest version of the game app, but tell me which device you're using for the Game?

Mobile - Android/ iPhone

PC - Browser / Windows 10

Please let me know.

Sukanta_Biswas · March 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/657695#Comment_657695

Perhaps your problem has been clear to me.

Your device system is out of date, so you are experiencing this problem. You must first update the device system then reinstall game app. You can update from Windows Update Assistant.

Hopefully your problem will be solved.

Please tell me again if you need to.😊

Sukanta_Biswas · March 2020

Hi @Arjunpandey

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Please provide me some more information.

What device are you using for the game?

Game app Version?

Arjunpandey · March 2020

where game version?

Sukanta_Biswas · March 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/657651#Comment_657651

You've reinstalled so you have the latest version of the game app, but tell me which device you're using for the Game?

Mobile - Android/ iPhone

PC - Browser / Windows 10

Please let me know.

Arjunpandey · March 2020

I got answer micosoft 10 pc. new

Sukanta_Biswas · March 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/657695#Comment_657695

Perhaps your problem has been clear to me.

Your device system is out of date, so you are experiencing this problem. You must first update the device system then reinstall game app. You can update from Windows Update Assistant.

Hopefully your problem will be solved.

Please tell me again if you need to.😊

king22 · April 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/286647/no-internet

I’ve had this problem since Christmas. All the other king games work fine but crush saga will not save games to the net on an iPad inspite of reinstalling and loosing 540 levels. I now have 200 plus levels that have not been saved to the cloud.

No internet

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