Candy Crush Soda Saga

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How I recover my levels

Nirupamagh999

Before I deleted my game today it was level 490 and it was connected to Facebook.

And now I connect to Facebook it seeing from level 1 and how I recover my levels.

Thank You King Candy Crush Team

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Pitty_Kitty

Hello @Zube1995 and welcome to Soda community!

Check out this guide, it might help you get your levels back👉️ HERE

If you can't retrieve your progress then please contact King Player Support (customer service) and ask them to manually put you at the desired current level:

How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Make sure to select the correct topics: "lost progress or items" and "I lost my progress". Explain your problem, add your current level and send.

Check out this guide for directions step by step: 👇️

How to contact Support from the game app to report Lost progress issues!

Zube1995

Please how can I recover my level?

Zube1995

Hello how I recover my level?

Lola_Pop

Hello @Nirupamagh999 and welcome to our community!

Have you restarted your phone as @stan1981 suggested?

Please check out these steps for an Apple phone and these steps for an Android mobile, and let us know if it worked. 😊

Cheers!

stan1981

So u uninstall and install? U uninstall for ?

u using phone? Try to restart ur phone

Welcome! 👋

New here? Sign in or create an account to join the fun.

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stan1981

So u uninstall and install? U uninstall for ?

u using phone? Try to restart ur phone

Lola_Pop

Hello @Nirupamagh999 and welcome to our community!

Have you restarted your phone as @stan1981 suggested?

Please check out these steps for an Apple phone and these steps for an Android mobile, and let us know if it worked. 😊

Cheers!

Zube1995

Hello how I recover my level?

Zube1995

Please how can I recover my level?

Pitty_Kitty

Hello @Zube1995 and welcome to Soda community!

Check out this guide, it might help you get your levels back👉️ HERE

If you can't retrieve your progress then please contact King Player Support (customer service) and ask them to manually put you at the desired current level:

How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Make sure to select the correct topics: "lost progress or items" and "I lost my progress". Explain your problem, add your current level and send.

Check out this guide for directions step by step: 👇️

How to contact Support from the game app to report Lost progress issues!

Welcome! 👋

New here? Sign in or create an account to join the fun.

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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
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🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…