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How can I backup my progress if not connected to facebook and app stopped connecting to king.com?
I am not connected to facebook. My account was synced to king.com but the connection stopped working. I cannot use the shop or logout of type in my password. It all boils down to the app that does not wat to connect to the internet any more.
Errors:"No internet connection found", "Uknown error...", ....
I have tried Wifi and Cellular. I have also cleared the cache and restarted the device. I am scared that if I uninstall and reinstall then I will loose a 100 levels or more that is only on my phone!
Please help
Answers
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As a last resort, try re-installing the game, it usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook/ Kingdom at this stage will be lost.
However, all the progress that is currently saved on Facebook/Kingdom can easily be retrieved, once you have reconnected the device successfully).
Regrettably, you will lose any saved boosters and messages. I would recommend using these up before re-installing, if possible.
Hope this helps
/QueenB
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/QueenB, Thanks for the reply.I am not sure what went wrong, but I signed into King.com and saw that there I am only at level 200 or something. I am on 1087 on my phone.Two options: 1) I backup the data folder on my device and either restore it after re-installing the game2) I try and sync the device to facebook. I have the game installed on facebook, but it is at Level 1. What would happen if I click connect to facebook on the first screen? Will it detect that I have offline progress and then upload that to the facebook acccount? Thus preserving my current Level?Or is there a technical resource from King that can take my data folder and process it into my account online, thus performing a manual sync so that I can keep my progress. I hope we can get a solution here.... It will be devestating to me and my family if I have to start from 200 again :-(Thanks in advance/jnjdevilAs a last resort, try re-installing the game, it usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook/ Kingdom at this stage will be lost.
However, all the progress that is currently saved on Facebook/Kingdom can easily be retrieved, once you have reconnected the device successfully).
Regrettably, you will lose any saved boosters and messages. I would recommend using these up before re-installing, if possible.
Hope this helps
/QueenB
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